Terms & Conditions]
Welcome to the Haven Salon website (“Site”). These Terms & Conditions (“Terms”) govern your use of our Site and any related services we make available through it. By accessing or using the Site, you agree to these Terms.
If you do not agree, please do not use the Site.
1) About Us
This Site is operated by Haven Salon
2) Use of the Site
You agree to use the Site only for lawful purposes and in a way that does not infringe the rights of others or restrict their use of the Site. You may not:
Attempt to gain unauthorized access to the Site or systems
Introduce malware or harmful code
Scrape, copy, or harvest data without permission
Use the Site in a way that violates any law or regulation
We may suspend or terminate access to the Site at any time if we believe you have violated these Terms.
3) Appointments, Requests, and Booking
If the Site allows you to request or book appointments, you agree that:
Appointment availability is not guaranteed until confirmed.
Pricing, service availability, and timing may vary by stylist and/or service.
Any appointment request is subject to our confirmation and policies.
Stylist booking links: If you book through an individual stylist’s link, you may be directed to a third-party booking platform or the stylist’s independent booking page. Those bookings may be governed by additional terms and policies.
4) Pricing and Service Information
We aim to provide accurate service descriptions and pricing, but information on the Site may change at any time. Posted prices may be starting prices or estimates, and final pricing may vary based on factors like hair length, density, condition, and service history.
5) Cancellations, Late Arrivals, and No-Shows
Our cancellation/late policy may be described on the Site, during booking, or communicated by your stylist. By booking, you agree to follow the applicable policy, including any fees related to cancellations, late arrivals, or no-shows.
6) Gift Cards and Promotions (If Applicable)
Gift cards, offers, and promotions may have additional terms, including expiration rules where allowed, non-transferability, and limitations on use. We reserve the right to modify or end promotions at any time.
7) Intellectual Property
All content on this Site, including text, images, graphics, logos, design, and trademarks, is owned by or licensed to Haven and is protected by intellectual property laws. You may view, download, and print content for personal, non-commercial use only.
You may not reproduce, distribute, modify, or create derivative works from our content without written permission.
8) User Content (If You Submit Anything)
If you submit content through the Site (for example, contact form messages, reviews, or photos), you represent that you have the right to share it. You grant Haven a non-exclusive, worldwide, royalty-free license to use that content to operate our business and provide services (for example, responding to you or improving services). We will not use your content for marketing without your permission where required.
9) Third-Party Links and Services
The Site may include links to third-party sites (booking providers, social media, payment processors, etc.). We do not control and are not responsible for third-party websites or services. Your use of third-party services is subject to their own terms and privacy policies.
10) Disclaimer
The Site is provided on an “as is” and “as available” basis. While we aim to keep information accurate and up to date, we do not guarantee that the Site will be error-free, uninterrupted, or that content is complete or current.
Hair results vary by person. Any examples, photos, or descriptions on the Site are illustrative and not a guarantee of specific results.
11) Limitation of Liability
To the fullest extent permitted by law, Haven will not be liable for any indirect, incidental, consequential, special, or punitive damages arising from or related to your use of (or inability to use) the Site, including reliance on information on the Site.
In jurisdictions where liability limitations are restricted, our liability will be limited to the maximum extent permitted by law.
12) Indemnification
You agree to indemnify and hold Haven harmless from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to your violation of these Terms or misuse of the Site.
13) Privacy
Your use of the Site is also subject to our Privacy Policy, which explains how we collect and use information.
14) Changes to These Terms
We may update these Terms from time to time. Changes will be posted on this page with an updated “Last updated” date. Your continued use of the Site after changes means you accept the updated Terms.
15) Governing Law
These Terms are governed by the laws of the State of [State], without regard to conflict of law principles. Any disputes will be brought in the state or federal courts located in [County/City, State], unless otherwise required by law.